Klosters relies on different sources for information:
* Retailer panels of ten doors each on the toy and video game space in Vermont and NH. These retailers comment on movement of products and performance from the side of vendors and also allow access to store managers and shop floor personnel. In addition, merchandising metrics on toy space overall and on endcap allocations are recorded in three of them - Wal-Mart,Target and ToysRUs.
* A wide circle of acquaintances amongst non-C level executives at toy and craft manufacturers as well as video game hardware and software providers.
* A considerable number of tangential providers of market intelligence - executive recruiters, ad agencies, PR agencies, componentry suppliers in China, Japan, Europe etc.